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Get answers to commonly asked questions about our telehealth practice.

  • What type of clients does VHTS serve?
    For our psychotherapy service, VHTS exclusively offers online Mental Health Services for adults across the state of Texas.
  • Where is your practice located?
    We are an online tele-health private practice. Clients can attend their session from the comfort of their home or a space the client feels is safe.
  • How do I schedule an appointment?
    If you are interested in scheduling an appointment, please complete our appointment request form here.
  • Is virtual therapy confidential and safe?
    Yes! We use a confidential practice management software (Simple Practice) to meet with our clients. We adhere to all HIPPA laws.
  • How long are virtual therapy sessions?
    Our sessions last between 50-60 minutes.
  • Which forms of payment does VHTS accept?
    We accept all major credit cards. We are a cashless practice, which is also referred to as cash pay or out-of - pocket for psychotherapy service.
  • Do you accept insurance?
    VHTS is not in- network with most insurance companies. At this time, we are only in-network with commercial plans administered by the following companies: Optum United Healthcare United Healthcare Shared Services (UHSS) GEHA - United Healthcare Shared Services (UHSS) Oscar Harvard Pilgrim Oxford UHC Student Resources UMR All Savers (UHC) Health Plans Inc Bind Aetna Meritain Nippon Allied Benefit Systems GEHA - United Healthcare Shared Services (UHSS) Blue Cross Blue Shield of Texas Cigna However, if your insurance provider is not listed above, at your request, a "Superbill" can be provided to file with your insurance company. Depending on your current health insurance company or employer benefit plan, it is possible for services to be covered in full or partially. Please contact your health insurance provider to verify how your plan compensates you for psychotherapy services.
  • What are the benefits of online tele-therapy?
    One of the most important benefits of online therapy, also known as tele-health or tele-therapy is accessibility. This means clients are no longer limited to only seeking counseling in the same city or town as they are located, which increases the chances of connecting with a therapist to best match the client needs. Clients can also schedule on- the - go for a time that is convenient, which is really efficient if time is limited and or employment is a factor. For any additional questions to help determine if online therapy is right for you, contact us today for a complimentary 15 minute consultation.
  • What can clients expect from therapy at VHTS?
    What can you expect from therapy from Start to Finish N - Navigate - This is the consultation phase, a 15 min video chat to discuss what brings you to therapy, learn about your therapist and see if we are good fit for therapy journey.⁣⁣ E - Examine - This would be the documentation phase where you will complete assessments and agree to treatment which let’s us know what direction to move in on your journey.⁣ E - Embark - This is one of the most important phases, which is developing the your treatment plan. This is where goals, objectives and interventions are developed which will guide every step of your journey and keep us on track (can be adjusted as needed).⁣ D - Discover - This is your weekly sessions with your therapist. The duration of treatment will be developed by you and your therapist based on your assessments (that are conducted in the Embark phase).⁣ S - Satisfaction - This where you have learned new tools, can apply them to life and experience relief from your initial reason for starting therapy. You have Graduated from Therapy (and you can still come back as needed in the future)!⁣ Yes!
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